Menu
Make a reservation
Aerial view of the private beach at Conrad Tulum, featuring soft white sands and inviting turquoise waters
Resort

Amenities and Services

On the dazzling shores of Mexico’s Riviera Maya, Conrad Tulum Riviera Maya is a tranquil sanctuary where sophisticated offerings such as award-winning restaurants, five pools, and a state-of-the-art spa and gym coexist in harmony with our enchanting natural surroundings, gracious, intuitive staff, and centuries of Mayan culture and tradition to enrich and enhance everything we do.

View virtual tour
See the property map
Arrival of guests at the lobby of Conrad Tulum Riviera Maya
Transportation

PRIVATE SERVICES & LUXURY TRANSFERS

Arrive in style and comfort with our luxury transport services from Tulum International Airport (TQO), just 40.6 miles away, or Cancun International Airport (CUN), approximately 59.5 miles from our resort.

 

Pricing options from Cancun International Airport:

 

Private VAN (1-6 passengers) – $208 USD each way

Private Sprinter (1-14 passengers) – $264 USD each way

Deluxe SUV (1-4 passengers) – $300 USD each way

 

Contact our concierge to arrange transportation to and from the airport. This service is available upon request, with an additional charge, requiring a 48-hour in advance.

Contact us

Connect, Coexist

Our innovative, elevated, sustainability and preservation initiatives support the comfort and well-being of our guests while deepening their connection to local history, culture and the precious biodiversity of our land, forest, and waters.

Aerial view of the lush vegetation surrounding Conrad Tulum, showcasing the natural beauty and serenity of the landscape

Environmental Education Program

To prevent the depletion of natural resources resulting from inappropriate activities by the personnel involved in the project’s development.

To raise awareness among project staff and users about the conservation of natural resources, providing them with general knowledge for understanding how they can contribute to environmental improvement.
People snorkeling in the clear waters near Conrad Tulum

Water Quality Program

In the project, we have a wastewater treatment plant that treats all the wastewater generated on the property, including water from rooms, dining areas, bathrooms, the service building, spa, etc. This treatment involves physical, chemical, and microbiological processes, and the treated water is used for irrigation of our green areas, reducing our water consumption in those areas.
Aerial view of the crystal-clear waters at the private beach of Conrad Tulum Riviera Maya

Property Waste Management Program

We have a recycling program that includes materials such as plastic bottles, cardboard, aluminum cans, glass bottles, used vegetable oil from kitchens, and HP toner cartridges, among others.
Woman swimming in the pool at Conrad Tulum Riviera Maya, surrounded by tropical greenery and serene luxury

Water Quality Monitoring Program

Ensuring water quality in the bodies of water within the property to assist in ecosystem preservation.

Environmental Education Program
Woman wearing a bathrobe, strolling through the hotel garden, surrounded by lush vegetation

Preventing the depletion of natural resources

Raising awareness among project staff and users about the conservation of natural resources, providing them with general knowledge to understand how they can contribute to improving the environment.
Woman walking along a beach path at the hotel, surrounded by lush vegetation and enjoying the natural beauty

Conservation Area Monitoring Program

The Tulum Conservation Area Monitoring Program focuses on protecting sea turtles, tracking nesting patterns, and preserving coastal ecosystems to ensure the survival of native species along Quintana Roo’s central beaches.
Woman in a bathrobe enjoying a natural juice while strolling through the hotel garden

Understanding the original or initial environmental conditions (T0) of the project site

Studying and monitoring potential variations in the site’s environmental quality resulting from modifications to its natural state during the construction of the project.

Wild Fauna Rescue and Relocation Program
Man snorkeling in crystal-clear waters near Conrad Tulum Riviera Maya, enjoying vibrant marine life

Prevention and Protection of the Marine Environment in Chemuyil and Chemuyilito Coves and Measures for Protecting Sea Turtle Species

The Chemuyil and Chemuyilito Coves Prevention and Protection Program safeguards marine ecosystems and implements measures to protect sea turtle species, promoting habitat conservation and responsible tourism along the Quintana Roo coast.
Sea turtle swimming gracefully in clear waters, showcasing the beauty of marine life near Conrad Tulum

Sea Turtle Management and Protection Program

The Sea Turtle Conservation Program of Riviera Maya – Tulum was established to protect, monitor, research, and conserve sea turtle populations that nest on the primary beaches along the central coast of Quintana Roo.
Aerial view of the lush vegetation surrounding Conrad Tulum, showcasing the natural beauty and serenity of the landscape

Mangrove Environmental Monitoring Program for Conservation and Reforestation

The Mangrove Environmental Monitoring Program supports conservation and reforestation efforts by tracking ecosystem health, restoring degraded areas, and promoting biodiversity, ensuring the long-term protection of vital mangrove habitats and their species.
Man playing soothing instruments in the spa at Conrad Tulum, creating a calming ambiance for relaxation and wellness

Jungle and Coastal Scrub Reforestation Program

The Jungle and Coastal Scrub Reforestation Program restores native vegetation, enhances biodiversity, and combats erosion, supporting resilient ecosystems by planting and nurturing native species in vulnerable jungle and coastal scrub areas.
Green areas surrounding the hotel pool with stunning ocean views at Conrad Tulum Riviera Maya

Palmar Vegetation Reforestation Subprogram

The Palmar Vegetation Reforestation Subprogram aims to restore native ecosystems, enhance biodiversity, and promote sustainable land management practices. It focuses on planting native palm species to combat climate change and soil erosion.
Woman enjoying her drink while relaxing in the hotel pool at Conrad Tulum Riviera Maya

Comprehensive Waste Management Program

Promotes sustainable waste disposal, recycling, and community engagement. It aims to reduce landfill impact, enhance environmental health, and foster a cleaner, greener community for all.
Aerial view of Conrad Tulum Riviera Maya showcasing the pool area and beachfront with clear turquoise waters.

Coastal Monitoring Program / Coastal Line Behavior Monitoring and Follow-Up Program

The Coastal Monitoring Program tracks shoreline dynamics and coastal behavior, ensuring sustainable management of coastal resources. It monitors erosion, sedimentation, and habitat changes to protect ecosystems and enhance resilience against climate impacts.
Aerial view of Conrad Tulum, surrounded by lush vegetation, offering a serene and secluded tropical retreat

Environmental Management and Surveillance Program

Focuses on monitoring and protecting natural resources. It aims to enforce regulations, promote sustainability, and engage communities in preserving biodiversity and environmental integrity for future generations.
Charming refuge made of reeds at Conrad Tulum, offering a cozy and natural escape

We have started to compete for EarthCheck certification.

Conrad Tulum has initiated its journey toward EarthCheck certification, committing to sustainable practices and environmental responsibility. This certification aims to enhance the resort’s eco-efficiency and minimize its ecological footprint.

Explore the Wonders That Await

Nothing can compare to experiencing our sublime views and gentle tropical breezes in person, but we invite you to get the lay of the land through our portfolio of color-saturated photographs and detailed 3D maps.

View virtual tour
Resort Map
Close
Sunny terrace of the Chiringuito beach bar at Conrad Tulum Riviera Maya
Chiringuito leña

Eating under constellations. Baked crust, spicy and casual. A unique way to cook.

Learn more
Close
Chiringuito Crudo2482
Chiringuito Crudo

Eating under constellations. Really fresh, full of flavor. A unique way to cook.

Close
Cozy terrace at the Chiringuito beach bar in Conrad Tulum Riviera Maya adorned with tropical decor and overlooking the beach
Chiringuito Carbón

Eating under constellations. Smokey notes, grilled over charcoal. A unique way to cook.

Close
Woman swimming in the pool at Conrad Tulum Riviera Maya, surrounded by tropical greenery and serene luxury
Main Building

Cafetal, Chaak Bar, Ukai, Arbolea, Maratea, Fitness Center, Teens Club, Kids Club, Ultramar, Autor, Kengai, Retail, Meeting Rooms

C Main building

  • Cafetal
  • Chaak Bar
  • Ukai
  • Arbolea
  • Maratea
  • Ultramar
  • Autor
  • Kengai
  • Retail
  • Meeting Rooms
  • Fitness Center
  • Teens Club
  • Kids Club
1 Chiringuito Leña
2 Chiringuito Crudo
3 Chiringuito Carbón
Aerial view of Conrad Tulum Riviera Maya showcasing the pool area and beachfront with clear turquoise waters.
Conrad Tulum Magazine

Conrad Tulum Magazine

With evocative editorial and full color photographs that leap off the page, our house magazine offers an inside look at the hospitality, design, gastronomy, spa, and spectacular surroundings in which we take such pride.

Read Magazine

Resort Amenities

  • Concierge service
  • Five outdoor pools
  • 11 onsite restaurants and bars
  • Fitness center
  • Spa
  • Room Service
  • Digital Key
  • Free WiFi
  • Business center
  • Meeting rooms
  • Smoke-free
  • Accessibility

Resort Policies

Self Parking: Unavailable
Valet Parking: Complimentary
Secure Parking: Unavailable
Covered Parking: Available
In/Out Parking: Available

Pets Allowed: No
Service Pets Allowed: Yes
Pet Policy: Service animals only
Service Pets Information: When your reservation is submitted, the hotel will be notified that you are traveling with a service animal.

Free standard in-room and lobby WiFi

100% Smoke-free grounds

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.

Check-in: 3:00 PM
Check-out: 12:00 PM
Minimum Age To Register: 18
Late Check-out Fee: $80.00

Currency: US Dollar
Accepted credit cards: American Express, MasterCard, Visa

Awards

We are always proud to earn recognition among our peer Riviera Maya hotels and properties around the world. We are grateful to our esteemed guests, who are the reason for everything we do, and our dedicated staff who make it all possible.

2023 Condé Nast Traveler award logo, recognizing excellence in travel and hospitality of Conrad Tulum Riviera Maya
2023 The Stella Awards logo, honoring excellence in the meetings and events industry of Conrad Tulum Riviera Maya
2024 Forbes Travel Guide award logo, symbolizing luxury and exceptional service in the hospitality industry of Conrad Tulum Riviera Maya
2023 Top 100 of the World Hotels and Resorts winner logo, celebrating global excellence in hospitality of Conrad Tulum Riviera Maya
2023 World Luxury Spa Award winner logo, recognizing exceptional luxury spa services worldwide of Conrad Tulum Riviera Maya
AAA Five Diamond Award logo, symbolizing the highest standard of luxury and service in the hospitality industry of Conrad Tulum Riviera Maya
2023 Condé Nast Traveler Readers' Choice Awards logo, celebrating the best in travel as voted by readers of Conrad Tulum Riviera Maya
Aerial view of Conrad Tulum resort, featuring crystal-clear turquoise waters and a pristine private beach

Readers’ Choice Award 2022, 2023 Condé Nast Traveler

Thanks to Condé Nast Traveler readers for including us in your lists for Best Resorts in the World, Best Hotels in Tulum, and Top 20 Resorts in Eastern Mexico.

Aerial view of the spa pool at Conrad Tulum, with a guest relaxing

Mexico & Central America’s Leading New Resort, 2022 World Travel Awards

Thanks to World Travel Awards, the hallmark of excellence in the hospitality industry, for naming Conrad Tulum Riviera Maya the leading resort in Mexico and Central America.

Instagram

Stay in touch