All-Inclusive at your own rhythm
At Conrad Tulum Riviera Maya Tulum, an All-Inclusive experience brings together bold Mayan design, 11 culinary stories, cenote-inspired wellness, and destination-led discovery for guests of every generation.
The All-Inclusive Amenities
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Private round-trip transportation from Tulum or Cancun Airport*
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Daily curated experiences celebrating wellness, culture, nature, and connection
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Choice of one bespoke wellness, nature or family experience or excursion*
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Dining across participating restaurants and bars
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Premium alcoholic and non-alcoholic beverages
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Dedicated concierge and poolside service
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Gratuities, taxes and service charges included
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Minibar refreshed daily and 24-hour in-room dining
*Airport transportation and the selected bespoke experience are available for eligible reservations of four consecutive nights or more. These benefits are not available for Travel Agent/Advisor rates, Resident rates, GO Hilton rates, Standard Room Rewards, Premium Room Rewards, or other excluded rate plans. Experiences vary seasonally and are subject to availability. Eligible reservations for airport transfers must be booked directly through Hilton channels or through a valid Global Distribution System (GDS). Additional restrictions may apply.
11 RESTAURANTS AND BARS INCLUDED
All-Inclusive Package offers a diverse and sophisticated culinary experience with 10 distinct restaurants and bars. Guests can choose from a variety of dining options, ranging from casual poolside snacks to elevated menus.
Five curated collections. One day alive with Tulum.
At Conrad Tulum Riviera Maya, five included experience collections move with Tulum’s rhythm — from ocean breathwork and creative discovery to golden-hour connection and evenings shaped by music and fire.
One bespoke experience, included
Choose one wellness, nature, or family experience or excursion designed to reveal the beauty and spirit of the Riviera Maya.
Wellness: A personalized spa journey, with treatments tailored to your preferences.
Nature: Immersive experiences with opportunities to explore the region’s cenotes, lush landscapes, and natural wonders.
Adventure: Experience some of the Riviera Maya’s most iconic outdoor attractions and ecological parks.
Aquatic experiences: Family-friendly activities centered around water, wildlife, and outdoor discovery.
The bespoke experience is available for eligible reservations of four consecutive nights or more. This benefit is not available for Travel Agent/Advisor rates, Resident rates, GO Hilton rates, Standard Room Rewards, Premium Room Rewards, or other excluded rate plans. Experiences vary seasonally and are subject to availability. Additional restrictions may apply.
MYTHOS World: Discovery beyond the kids club
Age-specific journeys give young guests their own path through Tulum, from the Jungle Tour and discovery labs to The Stargazer, while families connect through shared experiences.
Ceiba Club: Tulum at a more private rhythm.
Discover a more intimate All-Inclusive experience at Conrad Tulum Riviera Maya. Thoughtful welcome details, purposeful service and exclusive Ceiba spaces create room for culinary exploration, quiet moments and meaningful connection.
Your Ceiba Club privileges include:
Exclusive access to Ceiba Lounge
Access to Chiringuito Carbon, Carbon Pool and Carbon Beach
Dining at Autor and Chiringuito Carbon
Thoughtful welcome amenities
Dedicated concierge service
Beginning January 10, 2027, Ceiba Club accommodations and designated spaces are exclusively for guests aged 18 and older.
All-Inclusive Policies
Inclusions apply to reservations booked under an eligible All-Inclusive rate plan. Participating venues, experiences, and schedules may vary seasonally and remain subject to availability. Additional charges may apply to services or experiences not expressly identified as included.
Dining and premium alcoholic and non-alcoholic beverages are included across participating restaurants and bars.
Autor is included for Ceiba Club guests and available to other resort guests at an additional charge. Reservations are required.
***All dinner restaurants are subject to availability and require a prior reservation.
Airport transportation and the selected experience are available with eligible reservations of four consecutive nights or more. Airport transportation is offered with qualifying reservations booked through Hilton channels or a valid Global Distribution System (GDS) on an eligible rate plan.
Guests with eligible reservations of four consecutive nights or more may select one wellness, nature, or family experience or excursion. This benefit is not available for Travel Agent/Advisor rates, Resident rates, GO Hilton rates, Standard Room Rewards, Premium Room Rewards, or other excluded rate plans. Experiences vary seasonally and are subject to availability. Additional restrictions may apply.
Beginning January 10, 2027, Ceiba Club accommodations, designated areas, and exclusive dining venues will be reserved exclusively for registered guests aged 18 and older. Conrad Tulum Riviera Maya remains a multigenerational resort.
Curated experiences are offered seasonally and may vary throughout the year. Activities, schedules, and availability are subject to change.
Any additional guests not included in the original reservation will be subject to an additional charge.
Honors redemption bookings included accommodations for 2 guests. Additional guests ages 5-12 will incur a nightly rate of $150; guests ages 13+ are $300 per night. Charges are collected at check in.
Additional costs applies for: Tasting Menus, Autor Restaurant, Teppanyaki Experience at Kengai, Cafetal: Bottled drinks, candies, and packaged snacks, Spa, Laundry and Culinary experiences.
Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Check-in: 3:00 PM
Check-out: 12:00 PM
Minimum Age To Register: 18
Late Check-Out Policy:
Late check-out is subject to availability and cannot be guaranteed. Additional charges apply. Please contact the Front Desk for availability and pricing.
Cash only currency: Mexican Peso MXN.
Other Currencies: US Dollar or other currencies payments only in Credit Cards.
Accepted credit cards: American Express, MasterCard, Visa
All prices are quoted in USD. Charges are payable in the local currency at applicable hotel’s exchange rate.
Gratuities are included as part of the All-Inclusive.