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White hammock swaying between palm trees on sunlit sand, evoking tropical calm in the Riviera Maya.
Tropical beach with white sand, palm trees, turquoise water, hammocks, and lounge chairs facing ocean
Aerial Chiringuito Carbon, beach and pool. Conrad Tulum Riviera Maya.
Amenities and Services

Resort

On the dazzling shores of Mexico’s Riviera Maya, Conrad Tulum Riviera Maya is a tranquil sanctuary where sophisticated offerings such as award-winning restaurants, five pools, and a state-of-the-art spa and gym coexist in harmony with our enchanting natural surroundings, gracious, intuitive staff, and centuries of Mayan culture and tradition to enrich and enhance everything we do.

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Arrival of guests at the lobby of Conrad Tulum Riviera Maya
Transportation

PRIVATE SERVICES & LUXURY TRANSFERS

Arrive in style and comfort with our luxury transport services from Tulum International Airport (TQO), just 40.6 miles away, or Cancun International Airport (CUN), approximately 59.5 miles from our resort.

 

Pricing options from Cancun International Airport:

Private VAN (1-6 passengers) $239.00 USD each way

Private Sprinter (1-14 passengers) $303 USD each way (Cancun)

Private Sprinter (1-14 passengers) $285.2 USD each way (Tulum)

Deluxe SUV (1-4 passengers) $345 USD each way

 

Contact our concierge to arrange transportation to and from the airport. This service is available upon request, with an additional charge, requiring a 48-hour in advance.

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Connect, Coexist

Our innovative, elevated, sustainability and preservation initiatives support the comfort and well-being of our guests while deepening their connection to local history, culture and the precious biodiversity of our land, forest, and waters.

Aerial view of the lush vegetation surrounding Conrad Tulum, showcasing the natural beauty and serenity of the landscape

Environmental Education Program

To prevent the depletion of natural resources resulting from inappropriate activities by the personnel involved in the project’s development. To raise awareness among project staff and users about the conservation of natural resources, providing them with general knowledge for understanding how they can contribute to environmental improvement.
People snorkeling in the clear waters near Conrad Tulum

Water Quality Program

In the project, we have a wastewater treatment plant that treats all the wastewater generated on the property, including water from rooms, dining areas, bathrooms, the service building, spa, etc. This treatment involves physical, chemical, and microbiological processes, and the treated water is used for irrigation of our green areas, reducing our water consumption in those areas.
Wellness Experiences, Yoga at the beach and sun salutation, Conrad Tulum Riviera Maya

More Means Mas

Designed to enhance group events held at Conrad Tulum Riviera Maya, and focused on providing a more impactful and memorable experience by incorporating elements of sustainability, community support, and unique, localized experiences.
Aerial view of the crystal-clear waters at the private beach of Conrad Tulum Riviera Maya

Property Waste Management Program

We have a recycling program that includes materials such as plastic bottles, cardboard, aluminum cans, glass bottles, used vegetable oil from kitchens, and HP toner cartridges, among others.
Woman wearing a bathrobe, strolling through the hotel garden, surrounded by lush vegetation

Preventing the depletion of natural resources

Raising awareness among project staff and users about the conservation of natural resources, providing them with general knowledge to understand how they can contribute to improving the environment.
Woman walking along a beach path at the hotel, surrounded by lush vegetation and enjoying the natural beauty

Conservation Area Monitoring Program

The Tulum Conservation Area Monitoring Program focuses on protecting sea turtles, tracking nesting patterns, and preserving coastal ecosystems to ensure the survival of native species along Quintana Roo’s central beaches.
Woman in a bathrobe enjoying a natural juice while strolling through the hotel garden

Understanding the original or initial environmental conditions (T0) of the project site

Studying and monitoring potential variations in the site’s environmental quality resulting from modifications to its natural state during the construction of the project.

Wild Fauna Rescue and Relocation Program
Man snorkeling in crystal-clear waters near Conrad Tulum Riviera Maya, enjoying vibrant marine life

Prevention and Protection of the Marine Environment in Chemuyil and Chemuyilito Coves and Measures for Protecting Sea Turtle Species

The Chemuyil and Chemuyilito Coves Prevention and Protection Program safeguards marine ecosystems and implements measures to protect sea turtle species, promoting habitat conservation and responsible tourism along the Quintana Roo coast.
Sea turtle swimming gracefully in clear waters, showcasing the beauty of marine life near Conrad Tulum

Sea Turtle Management and Protection Program

The Sea Turtle Conservation Program of Riviera Maya – Tulum was established to protect, monitor, research, and conserve sea turtle populations that nest on the primary beaches along the central coast of Quintana Roo.
Aerial view of the lush vegetation surrounding Conrad Tulum, showcasing the natural beauty and serenity of the landscape

Mangrove Environmental Monitoring Program for Conservation and Reforestation

The Mangrove Environmental Monitoring Program supports conservation and reforestation efforts by tracking ecosystem health, restoring degraded areas, and promoting biodiversity, ensuring the long-term protection of vital mangrove habitats and their species.
Man playing soothing instruments in the spa at Conrad Tulum, creating a calming ambiance for relaxation and wellness.

Jungle and Coastal Scrub Reforestation Program

The Jungle and Coastal Scrub Reforestation Program restores native vegetation, enhances biodiversity, and combats erosion, supporting resilient ecosystems by planting and nurturing native species in vulnerable jungle and coastal scrub areas.
Green areas surrounding the hotel pool with stunning ocean views at Conrad Tulum Riviera Maya

Palmar Vegetation Reforestation Subprogram

The Palmar Vegetation Reforestation Subprogram aims to restore native ecosystems, enhance biodiversity, and promote sustainable land management practices. It focuses on planting native palm species to combat climate change and soil erosion.
Woman enjoying her drink while relaxing in the hotel pool at Conrad Tulum Riviera Maya

Comprehensive Waste Management Program

Promotes sustainable waste disposal, recycling, and community engagement. It aims to reduce landfill impact, enhance environmental health, and foster a cleaner, greener community for all.
Aerial view of Conrad Tulum Riviera Maya showcasing the pool area and beachfront with clear turquoise waters.

Coastal Monitoring Program / Coastal Line Behavior Monitoring and Follow-Up Program

The Coastal Monitoring Program tracks shoreline dynamics and coastal behavior, ensuring sustainable management of coastal resources. It monitors erosion, sedimentation, and habitat changes to protect ecosystems and enhance resilience against climate impacts.
Aerial view of Conrad Tulum, surrounded by lush vegetation, offering a serene and secluded tropical retreat

Environmental Management and Surveillance Program

Focuses on monitoring and protecting natural resources. It aims to enforce regulations, promote sustainability, and engage communities in preserving biodiversity and environmental integrity for future generations.
Charming refuge made of reeds at Conrad Tulum, offering a cozy and natural escape

We have started to compete for EarthCheck certification.

Conrad Tulum has initiated its journey toward EarthCheck certification, committing to sustainable practices and environmental responsibility. This certification aims to enhance the resort’s eco-efficiency and minimize its ecological footprint.

Explore the Wonders That Await

Nothing can compare to experiencing our sublime views and gentle tropical breezes in person, but we invite you to get the lay of the land through our portfolio of color-saturated photographs and detailed 3D maps.

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Resort Map
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Beachfront restaurant with red chairs, wicker lights, and ocean view with lounge chairs and umbrellas
Chiringuito leña

Eating under clear blue sky. Baked crust, spicy and casual. A unique way to cook.

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Beachfront restaurant with thatched roof, colorful table settings, and ocean view with palm trees
Chiringuito Crudo

Eating surrounded by the ocean. Really fresh, full of flavor. A unique way to cook.

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Server presenting traditional Tulum cuisine at the hotel restaurant with elegant tropical ambiance.
Chiringuito Carbón

Beachfront outlet. Smokey notes, grilled over charcoal. A unique way to cook.

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Woman swimming in the pool at Conrad Tulum Riviera Maya, surrounded by tropical greenery and serene luxury
Main Building

Cafetal, Chaak Bar, Ukai, Arbolea, Maratea, Fitness Center, Teens Club, Kids Club, Ultramar, Autor, Kengai, Retail, Meeting Rooms

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Woman wearing a bathrobe, strolling through the hotel garden, surrounded by lush vegetation
Conrad Tulum Spa

Tradition, art, and science meet in a jungle sanctuary. Take a step on a journey to complete wellbeing, inspired by ancient rituals and local elements.

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C Main building

  • Cafetal
  • Chaak Bar
  • Ukai
  • Arbolea
  • Maratea
  • Ultramar
  • Autor
  • Kengai
  • Retail
  • Meeting Rooms
  • Ballroom
  • ATM
  • Fitness Center
  • Teens Club
  • Kids Club
13 Chiringuito Leña
14 Chiringuito Crudo
15 Chiringuito Carbón
E Conrad Tulum Spa
Person in floral outfit seated in hanging macrame chair with bamboo backdrop and sunlight filtering through
Conrad Tulum Magazine

Conrad Tulum Magazine

With evocative editorial and full color photographs that leap off the page, our house magazine offers an inside look at the hospitality, design, gastronomy, spa, and spectacular surroundings in which we take such pride.

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Resort Amenities

  • Concierge service
  • Five outdoor pools
  • 11 onsite restaurants and bars
  • Fitness center
  • Spa
  • Room Service
  • Digital Key
  • Free WiFi
  • Business center
  • Meeting rooms
  • Smoke-free
  • Accessibility
Three friends playing in the main pool at Conrad Tulum Riviera Maya

FIVE OUTDOOR POOLS

Dive into crystal-clear waters, surrounded by the natural beauty of the Mayan jungle and the captivating allure of the Caribbean Sea. Each pool offers a unique experience, from serene infinity edges to vibrant family spaces. Sip on refreshing cocktails, bask in the warm Tulum sun, and let the worries of the world melt away.
Gourmet dish at Conrad Tulum Riviera Maya with creamy base, crispy chips, herbs, and sauce being poured.

11 RESTAURANTS AND BARS

From the innovative artistry of Autor, recommended by the Michelin Guide, to the vibrant flavors of our beachfront cantina, each venue offers a unique and unforgettable dining experience.
Woman enjoying a flower and water treatment at the spa

CONRAD SPA TULUM

Immerse yourself in a world of ancient Mayan healing traditions at Conrad Tulum Spa, a sanctuary of tranquility nestled amidst the lush Riviera Maya jungle. Our expertly crafted treatments, inspired by the wisdom of the Mayans, will rejuvenate your mind, body, and spirit.
Wellness Retreat at Conrad Tulum Riviera Maya

FITNESS CENTER AND WELLNESS ACTIVITIES

Our fully equipped Fitness Center offers cutting-edge equipment and personalized training, empowering you to maintain your active lifestyle while immersed in paradise. Complement your workouts with a range of wellness activities, including yoga sessions amidst the jungle’s serenity, guided meditation to center your mind, and invigorating water sports along the pristine coastline.
Water Sports and Activities at Conrad Tulum Riviera Maya

UNFORGETTABLE ENTERTAINMENT AND ACTIVITIES

Curated selection of entertainment and activities. Whether you seek adventure, relaxation, or cultural immersion, we offer something for every traveler. Engage in thrilling water sports, explore the underwater wonders of cenotes, or unwind with a rejuvenating spa treatment
Local Couple Conrad Tulum Riviera Maya.

CONCIERGE AND TAILORED MADE EXPERIENCES

Our dedicated Concierge team is your key to unlocking the hidden gems and unforgettable experiences that Tulum has to offer. From crafting bespoke itineraries to securing reservations at the most sought-after restaurants, we are here to curate your perfect stay.

Resort Policies

Any additional guests not included in the original reservation will be subject to an additional charge:

  • Children stay complimentary.
  • Additional adults will be charged USD $80 ++ Taxes per night.

Reward bookings are valid for up to two (2) guests; any additional guest will incur a charge.

Self Parking: Unavailable
Valet Parking: Complimentary
Secure Parking: Unavailable
Covered Parking: Available
In/Out Parking: Available

Pets Allowed: No
Service Pets Allowed: Yes
Pet Policy: Service animals only
Service Pets Information: When your reservation is submitted, the hotel will be notified that you are traveling with a service animal.

Free standard in-room and lobby WiFi

100% Smoke-free grounds

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.

Check-in: 3:00 PM
Check-out: 12:00 PM
Minimum Age To Register: 18
Late Check-out Fee: $80.00

Cash only currency: Mexican Peso MXN.

Other Currencies:  US Dollar or other currencies payments only in Credit Cards.
Accepted credit cards: American Express, MasterCard, Visa

Awards

We are always proud to earn recognition among our peer Riviera Maya hotels and properties around the world. We are grateful to our esteemed guests, who are the reason for everything we do, and our dedicated staff who make it all possible.

2023 Condé Nast Traveler award logo, recognizing excellence in travel and hospitality of Conrad Tulum Riviera Maya
2023 The Stella Awards logo, honoring excellence in the meetings and events industry of Conrad Tulum Riviera Maya
2024 Forbes Travel Guide award logo, symbolizing luxury and exceptional service in the hospitality industry.
2023 Top 100 of the World Hotels and Resorts winner logo, celebrating global excellence in hospitality of Conrad Tulum Riviera Maya
2023 World Luxury Spa Award winner logo, recognizing exceptional luxury spa services worldwide of Conrad Tulum Riviera Maya.
AAA Five Diamond Award logo, symbolizing the highest standard of luxury and service in the hospitality industry.
2023 Condé Nast Traveler Readers' Choice Awards logo, celebrating the best in travel as voted by readers.
Aerial view of Conrad Tulum resort, featuring crystal-clear turquoise waters and a pristine private beach.

Readers’ Choice Award 2022, 2023 Condé Nast Traveler

Thanks to Condé Nast Traveler readers for including us in your lists for Best Resorts in the World, Best Hotels in Tulum, and Top 20 Resorts in Eastern Mexico.

Beachfront resort with pools, palm trees, lounge chairs, and ocean view along curved coastline

Hilton Tulum Riviera Maya All-Inclusive Resort

Our sister resort, Hilton Tulum Riviera Maya All-Inclusive Resort, invites you to explore the extraordinary. With eight resort pools, 13 restaurants and bars, a luxury spa and an exclusive Family Zone with kids-only pool and play area, this all-inclusive resort embodies the allure of Mayan civilization and modern-day Mexican culture.

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