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Ceiba Club

Open to anyone who books a Ceiba room, this hospitality program offers exclusive top tier amenities including complimentary food and drinks crafted by a private chef, a hand-carved alebrije welcome amenity, complimentary late-night in- room dining, a Dedicated Concierge service, and a spa discount.

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Server in denim shirt presents tray with coffee and nut-topped pastry on ceramic ware.

Dedicated Staff

From private check-in upon arrival, to a Dedicated Concierge to curate every extraordinary detail of your stay, to an impeccably attentive private dining staff and nightly turn-down service, as a Ceiba guest, you’ll enjoy exceptional hospitality, customized just for you.
Ceiba Club Room Wine and guacamole Amenity. Conrad Tulum Riviera Maya

Enhanced Amenities

Ceiba amenities are calls to discovery. Our welcome gift of a hand-carved alebrije celebrates Mexican folk art and culture, while in-room fresh fruit and regional wine offer a taste of the local terroir. A suncare kit beckons you to a day of (safe) exploration under the Mayan sun.
Ceiba Club dining service, Conrad Tulum Riviera Maya

Complimentary Dining, Drinks and Experiences

The exclusive Ceiba Club offers cuisine, made-to-order by an onsite chef, and artfully-imagined, hand-crafted beverages in an intimate, relaxed setting all day. Ceiba members also enjoy complimentary overnight in-room dining and complimentary snacks and soft drinks from the minibar.
Champagne flutes and tasting bites set on a bar tray, with herbs, fruit, and tropical ambiance.

Food and Beverage Experience Included

As the sun dips below our secluded bay, you might choose between a curated Wine Tour Experience or savoring regional varietals of our authentic Agave Tasting,  included in your Ceiba Room.

*Registered guests over 18 years of age can select one experience per stay. Reservations must be made at least 24 hours in advance through your personal Ceiba Club concierge and are subject to availability at Chaak Bar between 4 PM and 10 PM. The experience is non-transferable or redeemable for cash, expires at check-out, and cannot be applied to future stays. Subject to availability and change without notice; other restrictions may apply.

Woman relaxing on a spa lounge chair at Conrad Tulum Riviera Maya hotel

Spa Benefits

As a Ceiba guest, you’ll be treated to special discounts in our cenote-inspired spa. Skilled therapists and healers will guide you on a sensory and extrasensory journey that combines modern innovation with ancient rituals, preparations, and techniques to nurture the mind, body, and spirit.

*Restrictions may apply; consult with your Ceiba Concierge.

Aerial Chiringuito pool. Conrad Tulum Riviera Maya.

Relax in Caribbean coastal bliss

A secluded pool, and cabanas, are part of Ceiba Club. Indulge in delicious poolside fare and drinks at the palapa-covered chiringuito without ever having to leave your paradise by the water’s edge. 

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TROPICAL VIEW PARTIAL OCEAN OCEAN VIEW
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Oceanview room at Conrad Tulum Riviera Maya with two beds, balcony seating, and coastal-inspired modern decor.
Sleeps 4
505 sq. ft.
Balcony
Double queen beds
Plunge pool
CEIBA OCEAN VIEW GUESTROOM WITH 2 QUEEN BEDS
A tranquil space with showstopping ocean views — and a private balcony with its own plunge pool from which to enjoy them. This 505 sq. ft. room accommodates up to four people in complete comfort, courtesy of double queen beds and a large spa bathroom with double sinks and separate areas for sitting and dining. As the sun dips below our secluded bay, you might choose between a curated Wine Tour Experience or savoring regional varietals of our authentic Agave Tasting, included in your Ceiba room.
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Ceiba Partial Ocean View Guestroom 2 Queen Bd
Sleeps 4
505 sq. ft.
Balcony
Double queen beds
Plunge pool
CEIBA PARTIAL OCEAN VIEW GUESTROOM WITH 2 QUEEN BEDS
Create meaningful memories full of dazzling sunsets and limitless horizons in this elegant room with magical views of our secluded cove and tropical forest. Featuring two queen beds and 505 sq. ft. of living space, including a spa bathroom with double sinks, separate areas for sitting and dining, and a private balcony with a plunge pool (for soaking up those views), this space is perfect for families of up to four, or small friend groups. As the sun dips below our secluded bay, you might choose between a curated Wine Tour Experience or savoring regional varietals of our authentic Agave Tasting, included in your Ceiba room.
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Ceiba Presidential Suite 1 King Bedroom.
Sleeps 2
505 sq. ft.
Balcony
King bed
Plunge pool
CEIBA PARTIAL OCEAN VIEW GUESTROOM KING BED
Designed in harmony with nature, filled with artwork and furniture that reflects the Riviera Maya’s rich cultural heritage, and featuring a balcony that opens up to limitless ocean views, this sophisticated coastal retreat embodies everything we love about Tulum hotel rooms. With 505 sq. ft. of living space, including a king bed, spa bathroom with double sinks and separate areas for sitting and dining, this room comfortably accommodates couples or those traveling by themselves. As the sun dips below our secluded bay, you might choose between a curated Wine Tour Experience or savoring regional varietals of our authentic Agave Tasting, included in your Ceiba room.
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Elegant interior of the Ceiba Ocean View Suite at Conrad Tulum
Sleeps 3
1,076 sq. ft.
Balcony
King bed
Suite
Plunge tub
CEIBA OCEAN VIEW SUITE WITH KING BED
Treat yourself, your family, or your friend group to unforgettable ocean views in this 1,076 sq. ft. Ceiba suite with a king bed, sitting area, and spa-like bathroom with double sinks, soaking tub and rainfall shower. There’s also a dining room, private balcony with plunge pool, and living room that can accommodate a third guest. For groups of more than three, this suite can be combined with an adjoining double queen. This suite includes all Ceiba amenities. As the sun dips below our secluded bay, you might choose between a curated Wine Tour Experience or savoring regional varietals of our authentic Agave Tasting, included in your Ceiba room.
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Stylish interior of the Ceiba Club Room at Conrad Tulum, featuring modern decor and luxurious amenities
Sleeps 3
1,565 sq. ft.
Balcony
Ceiba Club
Suite
Plunge tub
CEIBA GOVERNORS SUITE 1 KING BEDROOM
This 1,565 sq. ft. aerie overlooks sweeping ocean views that can be enjoyed from the plunge pool on the balcony or via the living room’s dramatic floor-to-ceiling windows. A dining room, kitchenette, bar, and WC in the foyer support easy entertaining. Or simply relax in your private sanctuary, while enjoying exclusive Ceiba and suite amenities. The primary bedroom features a king bed and rainfall shower. For groups of more than three, this suite can be combined with an adjoining double queen. As the sun dips below our secluded bay, you might choose between a curated Wine Tour Experience or savoring regional varietals of our authentic Agave Tasting, included in your Ceiba room.
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Luxurious interior of the presidential suite at Conrad Tulum, showcasing a stylish billiard table and elegant decor
Sleeps 3
2,153 sq. ft.
Balcony
Ceiba Club
Suite
Plunge tub
CEIBA PRESIDENTIAL SUITE 1 KING BEDROOM
In the enchanting world of Tulum hotel rooms, this 2,153 sq. ft top-floor suite is the head of state. In addition to exclusive Ceiba Club and suite amenities, it boasts panoramic ocean views, a spacious living room, kitchenette, dining room, recreation room with a pool table and bar, and two full baths. The primary bedroom features an inviting king bed, spa-like bathroom, and wet room with a rainfall shower. For groups of more than three, this suite can be combined with an adjoining double queen. As the sun dips below our secluded bay, you might choose between a curated Wine Tour Experience or savoring regional varietals of our authentic Agave Tasting, included in your Ceiba room.
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A couple dressed in white strolling through the serene surroundings of Ceiba Club at Conrad Tulum.
Accommodations

Explore Other Accommodations

Each room and suite at Conrad Tulum Riviera Maya inspires renewal and an intimate connection with the extraordinary. Marvel at panoramic views from the plunge pool on your private balcony. Let culturally inspired art and design ignite your imagination. Luxuriate in personal comfort and overflowing hospitality.

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